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I don't understand Amazon. At all. I really don't get why my CS person keeps saying "I understand" when dude, I really don't think you do?
I ordered Joss's books back at the start of the month when the great and powerfulTrixie Lori mentioned that for whatever reason, book 2 was scheduled to ship super early. Yeah, it didn't for me, which I kinda expected. Book 2 went from promising me the same delivery date (the 10th, maybe?) to limbo to tail end of December to... uh, January 24th. So imagine my surprise when book 1 shipped and arrived yesterday. Huzzah! Book 2 bounced back and forth between "Tuesday! Release day! The 24th!" and finally settled on the January date. Which I figured was just Amazon being weird. So I look at the listing and it's telling me if I ordered today, it'd show up this Saturday.
Confusion. Why is Saturday an option but mine is still very much pretending it won't show up for a literal month? So I pop onto the chat to ask, figuring I'll get a "lol, no, not the 24th." I don't. I keep getting "I understand" and a cut and paste thing on why shipping dates change. Like I get that. But this seems weird, so maybe either cancel my original order and swap in the faster shipping or change the listing so it's not telling people the wrong date or something beyond "I understand."
When I told him I'd let it ride til after Christmas, since the official release date isn't until Dec. 26th anyway, we somehow got into "well, I could cancel the original order and order another one and see if that will come sooner." GEE. If only someone had suggested that ten minutes ago. Wait. I did. Then I got transferred to someone else who immediately says no can do, as it's gotta be offered by Amazon itself.
It is...
Seriously, either give me my money back or just leave my order alone and I'll deal with it after Christmas because you guys seem to be dumb as shit. It's Christmas Eve and you don't wanna do anything? Fine. You should've let me walk away when I tried. JESUS.
Anyway. I read book one.
( SPOILERS FOR JOSS. )
After an hour+ with Amazon, I should have a $10 credit annnnnnnnnd maybe they'll ship my book as is, maybe they won't. Guess we'll find out in a couple of business days.
I ordered Joss's books back at the start of the month when the great and powerful
Confusion. Why is Saturday an option but mine is still very much pretending it won't show up for a literal month? So I pop onto the chat to ask, figuring I'll get a "lol, no, not the 24th." I don't. I keep getting "I understand" and a cut and paste thing on why shipping dates change. Like I get that. But this seems weird, so maybe either cancel my original order and swap in the faster shipping or change the listing so it's not telling people the wrong date or something beyond "I understand."
When I told him I'd let it ride til after Christmas, since the official release date isn't until Dec. 26th anyway, we somehow got into "well, I could cancel the original order and order another one and see if that will come sooner." GEE. If only someone had suggested that ten minutes ago. Wait. I did. Then I got transferred to someone else who immediately says no can do, as it's gotta be offered by Amazon itself.
It is...
Seriously, either give me my money back or just leave my order alone and I'll deal with it after Christmas because you guys seem to be dumb as shit. It's Christmas Eve and you don't wanna do anything? Fine. You should've let me walk away when I tried. JESUS.
Anyway. I read book one.
( SPOILERS FOR JOSS. )
After an hour+ with Amazon, I should have a $10 credit annnnnnnnnd maybe they'll ship my book as is, maybe they won't. Guess we'll find out in a couple of business days.