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Well fuuuuuuuuuu-
Nov. 12th, 2022 09:01 amApparently my debit card was compromised and they tried to let me know on the 8th but they didn't call my cell. Instead, they called the house, which meant I didn't get the message until this morning AFTER I jumped through a zillion hoops after my card was declined for my Affirm payment yesterday and at work this morning.
I had to set up a new phone PIN and then waited on hold for awhile (after spending 15 minutes on other stuff on the phone system) only to find out that despite them sending everything ELSE to my cell, that number is not tied to my account and since the house phone isn't a cell, they couldn't do anything at that point for me. Which was extra painful because when I got home, checked my account and made the necessary changes, the next rep's accent was very pretty but so thick that I'm not sure which was worse: the obvious lag between us or the additional mental lag as I had to figure out what she was saying.
But she didn't make me jump through any other hoops and cut right to, "so you're calling about the fraud alert, yes?" The fraud alert I didn't know about until I called this morning. At no time over the last five days has my account, which I've checked pretty much daily, said a DAMN THING about this. I double checked my messages tab and email and yeah, no. Nada.
So now I have to go to the bank on Monday to get a new card because getting one via the mail would take two weeks. ;_;
I've never even heard of the place that put an authorization charge on my account and due to the accent, I'm still not 100% sure I heard it correctly. I guess it doesn't matter as I can't think of anything I would have done that would've been even close and I'd really like to believe Widget didn't do anything dumb. Soooooooo... yay.
Fuuuuuuuuuuuuuuck. At least Monday is supposed to be nice and cool, I suppose.
Btw, Hurricane/Tropical Storm Nicole brought some lovely weather and three days of fabulous breezes. And a tornado warning, I believe, that prompted whatever security thing at work to call the store and tell us ever so helpfully that there was a warning and that everyone should avoid the doors and windows til it was over. Could we close? Apparently not. You know what's right behind the registers? A wall of windows! How am I to avoid that when we can't close? Grrr.
Luckily nothing came of it and I wasn't even on register at the time so there's that. Due to the storm I took down the rest of my outside Halloween and now the only stuff inside is the village on the bar and the stuff I keep inside anyway. The rest is switched over to fall.
I had to set up a new phone PIN and then waited on hold for awhile (after spending 15 minutes on other stuff on the phone system) only to find out that despite them sending everything ELSE to my cell, that number is not tied to my account and since the house phone isn't a cell, they couldn't do anything at that point for me. Which was extra painful because when I got home, checked my account and made the necessary changes, the next rep's accent was very pretty but so thick that I'm not sure which was worse: the obvious lag between us or the additional mental lag as I had to figure out what she was saying.
But she didn't make me jump through any other hoops and cut right to, "so you're calling about the fraud alert, yes?" The fraud alert I didn't know about until I called this morning. At no time over the last five days has my account, which I've checked pretty much daily, said a DAMN THING about this. I double checked my messages tab and email and yeah, no. Nada.
So now I have to go to the bank on Monday to get a new card because getting one via the mail would take two weeks. ;_;
I've never even heard of the place that put an authorization charge on my account and due to the accent, I'm still not 100% sure I heard it correctly. I guess it doesn't matter as I can't think of anything I would have done that would've been even close and I'd really like to believe Widget didn't do anything dumb. Soooooooo... yay.
Fuuuuuuuuuuuuuuck. At least Monday is supposed to be nice and cool, I suppose.
Btw, Hurricane/Tropical Storm Nicole brought some lovely weather and three days of fabulous breezes. And a tornado warning, I believe, that prompted whatever security thing at work to call the store and tell us ever so helpfully that there was a warning and that everyone should avoid the doors and windows til it was over. Could we close? Apparently not. You know what's right behind the registers? A wall of windows! How am I to avoid that when we can't close? Grrr.
Luckily nothing came of it and I wasn't even on register at the time so there's that. Due to the storm I took down the rest of my outside Halloween and now the only stuff inside is the village on the bar and the stuff I keep inside anyway. The rest is switched over to fall.