![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
(no subject)
Aug. 27th, 2023 11:45 pmOkay, I would like to lodge a formal complaint with the universe. When people talked about being able to foretell the weather with their bodies as they aged, it was always stuff like their trick knee being able to tell rain or something, not "congrats, as the tropics crank shit up to 11, your head will feel like someone has added spikes to your glasses as your sinuses scream in agony!"
I'm not sure I can actually blame the tropics, but I sure as hell am going to anyway. Nothing like looking and seeing four or five brewing within the span of a week. Luckily for my area, we're down to just one to watch (Hi, Idalia!) but uh, she's looking very much like she's gonna swing right on by us at this point. Like...soon. So that'll be fun?
I should've known this shit would happen when I cut my cable and one of the warnings they give you is that you're gonna lose your local news stations. I mean, not really as you can always just watch online (til the power goes, anyway) but you get the idea.
Speaking of dealing with Comcast. It's taken more than four tries to get what I kinda wanted done in the first place. MORE THAN FOUR. WTF.
The shorter version:
- Needed to cut my bill because fuck $200, especially since I didn't think anyone was actually using the cable.
Tried to do the chat thing to change, and it was essentially "let me do the exact same thing you can do yourself online, only worse." Let us cut your cable but only take $20 off your bill. No.
- Called and talked to a very nice lady in FL. Cut cable, no contracts, get new modem (when they look and go "uhh, didn't realize we still had those out in the wild", it's a nice feeling, right) and was supposed to get the flex TV box. Got the modem, had issues I think I mentioned before about the cable from the wall being screwed way too tight, but no flex box.
- Had to order the flex box online. Is supposed to be free. Well, they say it's $15 but you get a $15 credit, so one hand giveth, the other hand taketh away.
- Got an alert that we were nearly over our data for the month. The last time this happened was when Widget and his friends had numerous Xboxes going at once. That's not the case now, so wtf. Tried to up my internet speed and just go ahead and pay for the no cap data since the site was telling me this was somehow CHEAPER than my current new plan. When I asked if I was missing some catch, I was told that despite the site saying "good news, your existing Xfinity modem will work for this plan!" which implies it's not for new customers, this deal was only for new customers. Without having to worry about Widget and yours truly going over the data cap on a regular basis, we're still coming out ahead, so I switch. Or so I think. This was done before my new bill generated, so timing wise it wasn't bad.
- Friday I can't pull up the new bill, just the amount I now owe. Which was a little higher than I thought it would be but not $200 so still a win. Sunday I can pull up the bill and see that a) my internet is at the same speed it was when I first started all this b) I did make the switch to the no data cap and c) I'm being charged $15 for that damn free box. So. I chat, once more. This person seems to have caught what I did way back on day before bill generation day and says hey, we can get you faster internet and charge you $25 less, how about it? I make sure there's no catch (there's a small one, future!me. It's that in a year you're gonna pay a little more if you don't switch again and there's a contract.) and we do it. I get my $15 refunded. Huzzah.
In case you're wondering why I didn't just do the switch myself when I noticed it, it's because when I went to do so just to be able to say "then why did it let me switch" to THAT rep, it suddenly no longer worked and would error all over the place. So uh, yeah. Fun.
The point of this all is to say it shouldn't take that many reps to do shit. Such a fucking headache.
Literally. Ha. Oh, to laugh is to be in pain.
Apparently I've been mad at Peacock for their shitty interface but it did get a little better at some point? Because I've been slowly watching Poker Face and it didn't require a blood sacrifice to find it. But I also having been messing with it much because work.
( work. )
Off to find the kitty.
I'm not sure I can actually blame the tropics, but I sure as hell am going to anyway. Nothing like looking and seeing four or five brewing within the span of a week. Luckily for my area, we're down to just one to watch (Hi, Idalia!) but uh, she's looking very much like she's gonna swing right on by us at this point. Like...soon. So that'll be fun?
I should've known this shit would happen when I cut my cable and one of the warnings they give you is that you're gonna lose your local news stations. I mean, not really as you can always just watch online (til the power goes, anyway) but you get the idea.
Speaking of dealing with Comcast. It's taken more than four tries to get what I kinda wanted done in the first place. MORE THAN FOUR. WTF.
The shorter version:
- Needed to cut my bill because fuck $200, especially since I didn't think anyone was actually using the cable.
Tried to do the chat thing to change, and it was essentially "let me do the exact same thing you can do yourself online, only worse." Let us cut your cable but only take $20 off your bill. No.
- Called and talked to a very nice lady in FL. Cut cable, no contracts, get new modem (when they look and go "uhh, didn't realize we still had those out in the wild", it's a nice feeling, right) and was supposed to get the flex TV box. Got the modem, had issues I think I mentioned before about the cable from the wall being screwed way too tight, but no flex box.
- Had to order the flex box online. Is supposed to be free. Well, they say it's $15 but you get a $15 credit, so one hand giveth, the other hand taketh away.
- Got an alert that we were nearly over our data for the month. The last time this happened was when Widget and his friends had numerous Xboxes going at once. That's not the case now, so wtf. Tried to up my internet speed and just go ahead and pay for the no cap data since the site was telling me this was somehow CHEAPER than my current new plan. When I asked if I was missing some catch, I was told that despite the site saying "good news, your existing Xfinity modem will work for this plan!" which implies it's not for new customers, this deal was only for new customers. Without having to worry about Widget and yours truly going over the data cap on a regular basis, we're still coming out ahead, so I switch. Or so I think. This was done before my new bill generated, so timing wise it wasn't bad.
- Friday I can't pull up the new bill, just the amount I now owe. Which was a little higher than I thought it would be but not $200 so still a win. Sunday I can pull up the bill and see that a) my internet is at the same speed it was when I first started all this b) I did make the switch to the no data cap and c) I'm being charged $15 for that damn free box. So. I chat, once more. This person seems to have caught what I did way back on day before bill generation day and says hey, we can get you faster internet and charge you $25 less, how about it? I make sure there's no catch (there's a small one, future!me. It's that in a year you're gonna pay a little more if you don't switch again and there's a contract.) and we do it. I get my $15 refunded. Huzzah.
In case you're wondering why I didn't just do the switch myself when I noticed it, it's because when I went to do so just to be able to say "then why did it let me switch" to THAT rep, it suddenly no longer worked and would error all over the place. So uh, yeah. Fun.
The point of this all is to say it shouldn't take that many reps to do shit. Such a fucking headache.
Literally. Ha. Oh, to laugh is to be in pain.
Apparently I've been mad at Peacock for their shitty interface but it did get a little better at some point? Because I've been slowly watching Poker Face and it didn't require a blood sacrifice to find it. But I also having been messing with it much because work.
( work. )
Off to find the kitty.